Account email update error

Technical Support & Bugs
1

I changed my contact email earlier today, but now on one of my computers I can’t log in, getting this message:

Error:bugzilla: The external ID ‘dennycrane’ already exists in the database for 'xxxxxxxxxx@yahoo.com’ has that ID. (-303)

The Yahoo account is the old one. Also, it apparently didn’t work, as the topic notifications ended up going to the Yahoo account, anyway, even though I made that change (and confirmed it from the Gmail account) prior to the thread replies.

2

Thus spake dennycrane:

I changed my contact email earlier today, but now on one of my computers
I can’t log in, getting this message:

Error:bugzilla: The external ID ‘dennycrane’ already exists in the
database for 'xxxxxxxxxx@gmail.com[1]‘, but your account source says
that 'xxxxxxxxxx@yahoo.com[2]’ has that ID. (-303)

The Yahoo account is the old one. Also, it apparently didn’t work, as
the topic notifications ended up going to the Yahoo account, anyway,
even though I made that change (and confirmed it from the Gmail account)
prior to the thread replies.

Did we get this sorted for you?

–
J.