Connection problems with For the People Module

A friend and I started a For the People game, and picked it up today after a couple of weeks. He was able to access the game and move pieces around, but for some reason was unable to access his Confederate deck to draw cards. Any help anyone can give?

Please forgive a noob question and thanks in advance,

Bill

Make sure he’s logged as confererated. If not, he should click on retire button and choose the confederate side again