IMPORTANT: Read before asking for help

Technical Support & Bugs
1

When posting about a technical problem, it’s essential to include your system specifications in as much detail as possible.

We need the following information:

  • Model
  • Operating System
  • CPU
  • Memory
  • Video Card
  • Vassal version. (Go to Help and select About VASSAL)
  • Java version. Get it here
  • Vassal module name and version (If applicable. If it’s not a module available from the VASSAL module list, then please include a link so we can download it ourselves.)
  • Exactly what steps are required to reproduce your problem. If you are reporting on a problem that you can’t reproduce consistently, include as much information as possible about what you were doing right before the error occurred.

Example:

Model: Dell Inspiron 1520
OS: Vista SP1
CPU: Intel Core 2 Duo 2.20GHz
Memory: 3GB
Video: GeForce 8600M GT
VASSAL: 3.1.10
Java: 1.6.0_16
Module: Case Blue 1.7

2

  1. Please include the first 10 lines of your VASSAL log file, do not cut them out and just post the error message.

  2. If at all possible, please include a log file demonstrating the problem. The people assisting you don not, in general, know your module and it can waste significant amounts of time trying to reproduce the problem.

3

Model Macbook pro (retina15inchmid 2014)
op system MacOs Mojave version 10.14.6
cpu:
Memory 16GB
video:
Vassal 3.2.17
Java Java for Osx-x64.dmg
vassal module name GMT games Saratoga, Also 3 days of Gettysburg

I have Adobe Flash, I downloaded Oracle Vassal and also Apple Java 6 for legacy games after i could not get module to open.
I updated vassal to most recent version. When I went to open modules from downloads, nothing would happen. I tried right clicking and open with vassal i went back to page to play module go to vassal engine.org. I hope you can help as I am not very computer savvy. Thanks, Rich