Connection Problems

Technical Support & Bugs
1

I appear to have been disconnected and can’t reconnect from my home connection. I can connect fine from another connection. Is there any server issue?

  • Model
    Mac
  • Operating System
    Mac OS X 10.6.5
  • CPU
    Intel
  • Memory
    4GB
  • Video Card
    ATI X1900
  • Vassal version. (Go to Help and select About VASSAL)
    3.1.15
  • Java version. Get it here
    java version “1.6.0_22”
  • Vassal module name and version (If applicable. If it’s not a module available from the VASSAL module list, then please include a link so we can download it ourselves.)
    C&C:Napoleonics
  • Exactly what steps are required to reproduce your problem. If you are reporting on a problem that you can’t reproduce consistently, include as much information as possible about what you were doing right before the error occurred.
    Was just playing.
2

If an admin reads this please help. I was in the middle of a game too :frowning:.

3

Thus spake bdgza:

I appear to have been disconnected and can’t reconnect from my home
connection. I can connect fine from another connection. Is there any
server issue?

There’s no known problem with the server at present. Your problem is
something else.

–
J.

4

Is there any way to find out what the problem could be? The rest of my internet works fine. Any troubleshooting steps I could follow?

Thanks

5

I checked the DNS of vassalengine.org, and it connects both to 68.14.242.202, the connection that works and the one that doesn’t.

6

Thus spake bdgza:

I checked the DNS of vassalengine.org, and it connects both to
68.14.242.202, the connection that works and the one that doesn’t.

Sorry, I don’t understand what you mean. What is “it” here?

–
J.

7

Sorry, I will elaborate. I was playing in VASSAL, when suddenly I lost the connection. Both the VASSAL client and the vassalengine.org website don’t work anymore. All my internet works, except your server, like it’s blocked. I think it happened yesterday too, for a short time, and then came back in a few minutes. But now it’s not coming back. I thought it was a general outage perhaps, with the server move, but it (vassalengine.org) is working on the connection from which I am typing this now (remote connection on another computer). When I ping your IP it comes back instantly with a timeout.

Thanks for any help
:frowning:

8

Would it be of any help if I PM you my problem IP?

9

I called someone else on my same ISP, and they can’t connect either. Should I contact my ISP?

10

I am in Hamilton Ontario, and can ping vassalengine.org (converting to
68.14.242.202) just fine.

Pieter
-----Original Message-----
From: messages-bounces@vassalengine.org
[mailto:messages-bounces@vassalengine.org] On Behalf Of bdgza
Sent: Tuesday, January 25, 2011 7:40 AM
To: messages@vassalengine.org
Subject: [messages] [Technical Support & Bugs] Re: Connection Problems

Sorry, I will elaborate. I was playing in VASSAL, when suddenly I lost
the connection. Both the VASSAL client and the vassalengine.org website
don’t work anymore. All my internet works, except your server, like it’s
blocked. I think it happened yesterday too, for a short time, and then
came back in a few minutes. But now it’s not coming back. I thought it
was a general outage perhaps, with the server move, but it’s working on
the connection from which I am typing this now, so it’s not that. When I
ping your IP it comes back instantly with a timeout.

Thanks for any help
:frowning:

Read this topic online here:
https://forum.vassalengine.org/t/connection-problems/3601/7

11

Yes, I can ping the IP from where I am typing this, a remote connection to a different ISP.

But from my home ISP it won’t.

12

Thus spake bdgza:

Yes, I can ping the IP from where I am typing this, a remote connection
to a different ISP.

But from my home ISP it won’t.

It’s some problem that your ISP is having, then.

–
J.

13

Perhaps your home ISP is blocking the vassalengine.org IP for some reason.

Pieter

-----Original Message-----
From: messages-bounces@vassalengine.org
[mailto:messages-bounces@vassalengine.org] On Behalf Of bdgza
Sent: Tuesday, January 25, 2011 7:53 AM
To: messages@vassalengine.org
Subject: [messages] [Technical Support & Bugs] Re: Connection Problems

Yes, I can ping the IP from where I am typing this, a remote connection
to a different ISP.

But from my home ISP it won’t.

Read this topic online here:
https://forum.vassalengine.org/t/connection-problems/3601/11

14

I will call my ISP now and report back!

15

After a long call with the technical department of my ISP they haven’t found yet where the problem lies. They can connect, but their customers can’t. I did a traceroute, and the last place it gets to before bogging down is:
cox-communications-gw.ip4.tinet.net (77.67.79.234)
After a whois on vassalengine.org I do believe Cox Communications is the VASSAL server host. So maybe they decided to block my ISP. Anyway, I’ll get a call back later from my ISP. Hopefully they can find the fault. I will then report back when I know more.

Edit: maybe Cox Communications is only the domain registrar, not the server host. :confused:

16

Thus spake bdgza:

After a long call with the technical department of my ISP they haven’t
found yet where the problem lies. They can connect, but their customers
can’t. I did a traceroute, and the last place it gets to before bogging
down is:
cox-communications-gw.ip4.tinet.net (77.67.79.234)
After a whois on vassalengine.org I do believe Cox Communications is the
VASSAL server host. So maybe they decided to block my ISP. Anyway, I’ll
get a call back later from my ISP. Hopefully they can find the fault. I
will then report back when I know more.

Yes, Cox is our host’s ISP.

–
J.

17

Yikes! For a minute I was thinking Cox was Comcast with their stupid content throttling

18

It’s working again! 8)

Haven’t had a call back from my ISP yet. Don’t know if they had anything to do with it. Let’s hope it’s a permanent fix.

Thanks for the help.

:mrgreen: